01
Production stopped
We define the method and evidence required before measuring, programming or producing.
TECHNICAL SUPPORT
Technical response to keep production available
Remote diagnosis, specialist follow-up and escalation to on-site intervention, with clear communication and a traceable history.
Right methodApplication specialistsTraceable result
REMOTE · SLA · ON-SITENM3D SERVICES
From problem to the right solution
We have organised our services by the outcome the customer needs, while preserving direct access to each speciality.
X-ray & CT inspectionSee beyond the surface
3D scanning & reverse engineeringFrom object to digital model
CMM dimensional metrologyTraceable geometry
Large-volume 3D measurementAccuracy where the part is
Optical & vision inspectionFast, repeatable control
Offline programming & metrologyLess downtime, more capacity
Prototyping & 3D printingFrom idea to part
Additive manufacturing for healthcareClinical workflows and certified materials
Maintenance & calibrationPerformance and traceability
Specialist technical supportExpert help when you need itWHEN TO CALL US
We start with the problem, not the equipment
The aim is to choose the minimum method required to support the customer’s decision with confidence.
02
Recurring error
We define the method and evidence required before measuring, programming or producing.
03
No clear diagnosis
We define the method and evidence required before measuring, programming or producing.
WHAT WE DO
From the need to a usable answer
Each project is sized to its criticality, deadline and the level of evidence actually required.
01
Secure remote diagnosis
A specialist-delivered solution with clear criteria, traceable data and decision-oriented communication.
02
SLA and response priorities
A specialist-delivered solution with clear criteria, traceable data and decision-oriented communication.
03
Escalation to on-site service
A specialist-delivered solution with clear criteria, traceable data and decision-oriented communication.
APPLICATION EXAMPLES
Experience applied to real problems
These examples show the kind of challenges we solve; the approach is always tailored to the project.
01
Dedicated technical line
An application example adapted to the customer’s geometry, material, tolerance, deadline and objective.
02
Reporting and traceability
An application example adapted to the customer’s geometry, material, tolerance, deadline and objective.
03
Knowledge base
An application example adapted to the customer’s geometry, material, tolerance, deadline and objective.
04
Support plans and contracts
An application example adapted to the customer’s geometry, material, tolerance, deadline and objective.
05
Security and compliance
An application example adapted to the customer’s geometry, material, tolerance, deadline and objective.
06
Coverage and languages
An application example adapted to the customer’s geometry, material, tolerance, deadline and objective.
THE VALUE OF A PARTNER
Resolve quickly without losing context
NM3D combines technology, software and application experience. We do not deliver data alone: we help interpret the result, define the next steps and create a solution that works in the real process.
✓ Right method
Technology chosen according to the question to answer.
✓ Clear result
Evidence organised to support a decision.
✓ Follow-up
Technical support before, during and after the work.
✓ Continuity
Knowledge carried forward to the next challenge.
HOW WE WORK
A simple process, from question to decision
Project detail is adjusted to criticality, deadline and required evidence.
Technical scoping
Objective, part, material, criticality, deadline and decision to support.
Work plan
Method, equipment, preparation, criteria and evidence agreed.
Execution and analysis
Work supervised by specialists and recorded in a traceable way.
Result and next steps
Clear conclusions, documented limitations and a practical recommendation.
MetrologiaSoftwareImpressão 3DRemotoNo localContratos
FAQ
Frequently asked questions
What do you need to assess the request?
A description of the objective, photographs or CAD when available, dimensions, material, tolerances and desired deadline.
Can the service be performed at our facilities?
When the application and equipment allow it, we work on site. Otherwise, we define the safest logistics.
What result is delivered?
We deliver evidence suited to the objective: report, files, images, program, part or action plan, depending on the service.
TALK TO US
Do you have a challenge that needs a technical answer?
Send the objective, photographs or CAD, dimensions and deadline. Our team will help define the way forward.
