NM3D TECHNICAL SERVICES · PORTUGAL AND SPAIN
Preventive maintenance, repairs, geometric adjustment and calibration of coordinate measuring machines. Multi-brand support in Portugal and Spain, tailored to your equipment.
We have organised our services by the outcome the customer needs, while preserving direct access to each speciality.
X-ray & CT inspectionSee beyond the surface
3D scanning & reverse engineeringFrom object to digital model
CMM dimensional metrologyTraceable geometry
Large-volume 3D measurementAccuracy where the part is
Optical & vision inspectionFast, repeatable control
Offline programming & metrologyLess downtime, more capacity
Prototyping & 3D printingFrom idea to part
Additive manufacturing for healthcareClinical workflows and certified materials
Maintenance & calibrationPerformance and traceability
Specialist technical supportExpert help when you need itTHREE SERVICES. ONE NM3D SUPPORT TEAM.
Choose a one-off service or a support plan tailored to equipment use, history and criticality.
Plan service before a breakdown affects delivery, quality or metrology availability.
For teams seeking fewer stoppages and ongoing equipment care.
A stoppage, alarm or unexpected result needs diagnosis focused on restoring equipment use.
Additional work and required parts are submitted for approval before execution.
Understand equipment performance and obtain the documentation needed to manage its use and support audits.
We agree the certificate type, method and your quality requirements.
ACCREDITED CALIBRATION
When your quality system requires accredited calibration, NM3D arranges the service and delivery of the certificate for the equipment and commissioned work.
The certificate is issued by the responsible laboratory or manufacturer accredited to ISO/IEC 17025 for the activity concerned. We confirm the accreditation body, scope, method and service conditions in advance.
ACCREDITED CALIBRATION · EUROPEAN RECOGNITION
NM3D coordinates accredited calibration suited to your equipment and quality-system requirements, in Portugal and Spain.
IPAC in Portugal and ENAC in Spain recognize laboratories’ technical competence for specific activities. Calibration laboratory accreditation is based on ISO/IEC 17025.
Both bodies are EA MLA signatories for calibration. Certificates issued by accredited laboratories benefit from this recognition for activities covered by their accreditation scope.
Before service, we confirm the issuing laboratory, accredited scope, method, range and applicable uncertainty. The IPAC or ENAC option is identified in the quotation against your requirements.
IPACPortugal
ENACSpain
UKASUnited Kingdom
DAkkSGermany
ACCREDIAItalyThe map identifies accreditation bodies, rather than service laboratories. The issuing entity and certificate scope are defined in the quotation. Recognition must be checked against applicable technical, contractual and regulatory requirements.
Learn more: IPAC — accreditation · EA MLA · Signatory directory
GEOMETRIC ADJUSTMENT AND VOLUMETRIC COMPENSATION
Maintenance addresses machine condition. Adjustment corrects geometry and compensation addresses residual systematic errors. Final calibration evaluates the resulting performance.
Confirm configuration, environmental conditions, history and initial tests included in the agreed scope.
Where accessible and applicable, preserve the existing map and configuration before any changes.
Evaluate linearity, straightness and squareness. Perform necessary approved mechanical adjustments.
Process measured values and prepare the error-map update in a machine-compatible format.
Apply compensation in the controller or software, as appropriate, and perform the planned validation tests.
Record final settings and results. Deliver the report and calibration certificate when included in the service.
Map and configuration backed up before service.
Adjustments and compensation based on collected data.
Final tests and documentation of the post-service condition.
NM3D MULTI-BRAND TECHNICAL SUPPORT
We provide technical support, maintenance, geometric adjustment and CMM calibration for the brands below. We include error compensation where applicable to the equipment configuration.
LK Metrology
Nikon
Mitutoyo
HexagonDEA · Brown & Sharpe
ZEISS
WENZELGeometric adjustment and compensation based on controller, software and data-format analysis. We preserve the original configuration and check performance after service.
| Family / architecture | Formats assessed for service |
|---|---|
| Hexagon | FB2 · B3C · DC · RC |
| Mitutoyo | UC100 · UC200 · UC400 · UC480 |
| Renishaw | UCC |
| Zeiss | C99 |
| PC-based maps | Wenzel · LK · Zeiss |
| Compensation parameters | 6, 21 or up to 34 parameters, depending on map format, including calculation of new linearity and squareness values. |
Compatibility is confirmed for the model, controller version, software and available access. Map import or export complements measurements, adjustments and validation tests.
We confirm service against the equipment model, controller, software and condition. Together, we define the technical scope and, when requested, the IPAC- or ENAC-accredited calibration option.
Request support for my brand →SERVICE TAILORED TO THE TECHNOLOGY
We define checks, adjustments and documentation around the actual equipment configuration.
Maintain acquisition availability and image quality with checks suited to the model and manufacturer procedures.
Maintain optical-system and motion performance for repeatable measurement in your application conditions.
CT/X-ray maintenance, accredited metrological calibration and radiation surveys are separate services. The proposal identifies which are needed and which are included.
OTHER EQUIPMENT AND ONGOING SUPPORT
Condition inspection, diagnosis, geometric adjustment, compensation and calibration according to configuration and commissioned scope.
Assessment of verification or calibration needs, operating conditions and the appropriate technical service route.
Repeatability, condition and performance checks, applicable standards and documentation tailored to the measurement technology.
PLANNING PROTECTS PRODUCTION
Combine preventive maintenance, intermediate checks and calibration in a schedule suited to machine use. NM3D helps define the service, downtime window and documentation your quality system needs.
DOCUMENTATION FOR YOUR TEAM
Equipment identification, work performed, checks, anomalies and follow-up recommendations.
Test records, environmental conditions and relevant changes; initial and final results when included in the plan.
Calibration certificate when commissioned, including accreditation within the applicable scope, and recommendations for ongoing equipment care.
FREQUENTLY ASKED QUESTIONS
The proposal separately identifies maintenance, adjustment, calibration and certification. Accredited calibration is included when commissioned and confirmed for the required equipment and scope.
Yes. We assess multi-brand service and calibration using manufacturer, model, serial number, controller and software information. These details establish feasibility and the right proposal.
The interval depends on use, environment, history, quality requirements and applicable recommendations. We can help define a plan and refine it using service results.
We plan on-site work in Portugal and Spain where the service and equipment allow. Access, machine availability, environmental conditions and logistics are agreed before travel.
We communicate the diagnosis and requirements beyond the commissioned scope. Additional parts and work require customer approval before proceeding.
Use the support request and provide machine identification, alarm, incident description and photographs where possible. The team reviews the information and agrees next steps with you.
The scope is defined for the machine configuration and applicable parts of the ISO 10360 series. It may include length-measurement error and probing-system performance tests, using traceable standards, environmental records and documented results. The quotation identifies the agreed method, tests and documentation.
Adjustment acts on equipment condition or geometry. Compensation applies corrections to measured systematic errors where the architecture permits. Calibration evaluates and documents performance under specified conditions. After adjustment or an error-map update, final tests check the outcome of the service.
Send the CMM make, model, serial number, controller and software, together with its location, the latest available report or certificate and a description of your needs. Specify preventive maintenance, repair, adjustment or IPAC/ENAC-accredited calibration. This information helps us prepare a quotation with the right scope and documentation.
LET’S PREPARE YOUR SERVICE
For planned maintenance, a breakdown or the next calibration, NM3D helps define the right service and documentation.